Privacy Policy — Ignite Outdoor Kitchens

Effective Date: 4/16/2000

Ignite Outdoor Kitchens, LLC (“we,” “us,” “our”) operates https://igniteoutdoorkitchens.com (the “Site”) and provides custom outdoor kitchen design, quote, installation, and related services (the “Services”). We are headquartered in Austin, Texas.

This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit our Site or use our Services.

1. Information We Collect

We collect only what is necessary to provide quotes, deliver services, and comply with legal obligations:

a. Information You Provide

·         Name

·         Email address

·         Phone number

·         Address / location data

·         Project details (backyard measurements, images, desired features)

·         Communications you send us (messages, feedback)

b. Automatically Collected Information

·         IP address

·         Browser type, device type

·         Pages you visit, time spent

·         Referral URL, date/time stamps

·         Cookies and similar tracking technologies

c. Third-Party and Public Sources

·         We may combine data from public sources (e.g. property records) to help verify addresses or inform project estimates

2. How We Use Your Information

We use your personal information solely for the following purposes:

·         To provide you with quotes, proposals, estimates

·         To design, install, and service outdoor kitchens

·         To communicate with you (emails, texts, calls) about your project

·         To comply with legal obligations

·         To improve our Site, offerings, and customer experience

·         To send non-marketing transactional messages (e.g. order confirmations, status updates)

We do NOT sell, rent, trade, lease, or share your personal information for marketing to third parties.

3. Legal Basis & Consent

By submitting information to us, you consent to this collection and use, subject to this Policy. In certain jurisdictions, we rely on your consent, performance of contract, or legal obligations as permitted by law.

4. Data Sharing & Disclosures

We may share your information in limited circumstances:

·         With service providers and subcontractors (e.g. installers, payment processors) to carry out your project

·         When required by law or to respond to legal requests

·         In connection with mergers, acquisitions, or business transfers (with protections in place)

We will never sell your phone number, message opt-in data, or personal identifiers for marketing without your explicit consent.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described, or as required by law (e.g. tax or warranty obligations). After that, we will securely delete or anonymize it.

6. Cookies & Tracking

We use cookies, web beacons, and similar tracking tools to:

·         Recognize returning visitors

·         Understand site usage and performance

·         Improve functionality

You may disable or block cookies in your browser, but that may limit functionality on the Site.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

·         Access: request what data we hold about you

·         Correction: update inaccurate or incomplete data

·         Deletion: request removal of your data (subject to legal obligations)

·         Opt-out: withdraw consent to non-essential communications

To exercise these, contact us at [email protected] or (512) 900‑6536.

8. Security

We use reasonable technical and organizational precautions to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, so we cannot guarantee absolute security.

9. Children

Our Services and Site are not directed to children under 13. We do not knowingly collect personal information from those under 13. If you believe we have collected such data, contact us for deletion.

10. International Transfers

If you access our Site from outside the U.S., your data may be transferred and processed within the U.S. under this Policy.

11. Changes to Policy

We may update this Privacy Policy occasionally. When we do, we revise the “Effective Date” at the top and post the new version on the Site. Continued use constitutes your acceptance of changes.

12. Contact Information

Ignite Outdoor Kitchens
Website: https://igniteoutdoorkitchens.com
Phone: (512) 900‑6536